Welcome at Lake Hotel La Pieve

ON YOUR ARRIVAL

Hand-sanitizing gel dispensers are available in all common areas.

YOUR ROOM

Before your arrival, the floors are sanitized with chlorine-based sanitizing detergents.
All contact surfaces such as, for example, handles and push-button panels are sanitized with alcohol-based sanitizing detergents.
The room environment is sanitized before your arrival with the air purification device Jonix Cube, based on cold plasma ionization technology. By generating ions and molecules normally present in nature, this device is capable of neutralizing up to 99% of viruses, bacteria, molds, organic compounds (VOC) and odors.. If you wish the same treatment to be carried out every day during your stay, the service is available at a cost of € 10,00 per room per night.
The relevant sanitizing measures for the cleaning of the air conditioning and heating filters is noted in a special register.
The bed linen is sanitized in compliance with the prevention regulations in force.

POOL

The pool’s parameters are constantly monitored with a frequency not exceeding two hours and the limits of the free active chlorine parameter in the pool ranges between 1,0 – 1,5 mg/l; combined chlorine ± 0,40 mg/l; pH 6.5 – 7.5.
Periodic chemical and microbiological analysis is carried out by special laboratories.
The available surface inside the pool is equal to 7 square meters of water per person, in the solarium areas it is equal to 7 square meters of floor area per person.
The loungers are positioned at least 1,5 meters away from people not belonging to the same family unit and are sanitized at each change of person.
Guests are required to take a shower before entering the pool.
Hand-sanitizing gel dispensers are available near the entrance to the pool.

RESTAURANT AND BAR

The premises dedicated to catering are constantly ventilated. The tables are placed at a range that ensures at least 1 meter distance between people sitting at different tables.
The restaurant and bar areas are equipped with an alcohol-based hand-sanitizing gel dispenser, which can be used by guests and staff members alike.
The waiters will serve the dishes directly to the tables. Other food can be served with adequate equipment by waiters wearing masks.
Glasses, plates and cutlery are washed in a dishwasher with special detergents. The washing is performed at a temperature that largely ensures the deactivation of the virus.
The correct washing of the tablecloths is ensured by a professional laundry which guarantees the prescribed sanitation standards.
Consumption at the counter is allowed at the bar, as long as customers maintain an interpersonal distance of at least 1 meter.

BREAKFAST

According to the number of guests present in the hotel, breakfast will be served in one of the following two ways: by choosing your favourite drinks and dishes from the menu the night before for the day after OR by indicating your preference for drinks and desired dishes visible on the buffet but accessible only to our staff who will also serve you.

LUNCHES AND DINNERS

We decided to offer the possibility to choose from the dishes on our a la carte menù which offers a choice between 2 appetizers, 2 first courses, 2 second courses and 2 side dishes prepared with products from our area. Advance booking is strongly recommended to be able to serve you and guarantee you the availability and the right privacy in our restaurant or on the terrace of our Lounge & Pool Bar.

COMMON AREAS

The floors are sanitized daily with chlorine-based sanitizing detergents.
Handles, push-button panels and other surfaces are sanitized with alcohol-based sanitizing detergents.
The common bathrooms are sanitized by the staff several times a day with chlorine-based sanitizing detergents. Hand-sanitizing gel dispensers are available inside the bathrooms.
The various common areas are sanitized once a day with the air purification device Jonix Cube, based on cold plasma ionization technology.
Any extraordinary sanitization operations are noted in a special register.
The wide spaces and the presence of many windows in the common areas guarantee the constant exchange of air inside.

WELLNESS AREA

Access to the wellness and fitness areas is limited to a maximum number of people in order to guarantee the highest safety conditions.
The floors are sanitized daily with chlorine-based sanitizing detergents.
Handles, push-button panels and other surfaces are sanitized with alcohol-based sanitizing detergents.

TREATMENTS & RELAX PATH OF 2 HOURS

Our wellness center in this particular moment offers a limited number of services available only upon request prior to your arrival in hotel in order to guarantee the required availability and the right privacy. It will be possible to book one of our massages while the 2-hour wellness path program is currently not available given the regulations in force.

OUR STAFF

All staff will wear a face mask whenever it is not possible to keep the prescribed distance of at least 1 meter from other people. Upon their arrival at the company, their body temperature is measured and access will be denied to all staff members whose temperature exceeds 37.5°C.
The staff’s changing rooms are cleaned daily with water and detergent, followed by the application of disinfectants.

ENTRIES AND EXITS

We have planned differentiated entry and exit paths, so as to guarantee maximum safety for everyone.